Frequently Asked Questions (FAQ)

What is your service area?

See our service locations to download our service maps.

What types of services do your provide?

Go to our Services page to learn more.

What are your transit times?

Try our Transit Time Calculator, or view our Service Maps for more information.

What types of cargo do you handle?

We have a variety of equipment to handle all types of cargo. Contact a Customer Service Representative to determine the right type of equipment to handle your shipment safely.

What are Cheeseman's expansion plans?

Cheeseman will continue to expand in direct reponse to our customers needs. We are continually examining every aspect of our business to unearth ways to better fulfill our customer needs. As a leading LTL carrier with owners who stand ready to meet future challenges head-on, there is no dought that Cheeseman will remain a carrier you can count on.

Sometimes I see Zumstein trailers behind Cheeseman tractors and vice versa. Who is this company?

Cheeseman Trucking and Zumstein Inc have merged to form Cheeseman LLC to provide a full range of services for our customers. Cheeseman LLC specializes in partial load, multi-stop services, non-stop, truckload services. Together, we provide a full range of quality services with maximum value for your investment.

How can I get a rate quote?

Go to our Request a Rate form for more information.

Do you provide LTL and Truckload services?

Yes, Cheeseman specializes in partial load, multi-stop services, non-stop, and truckload services.

How do I determine the density of my shipment?

Use our online Density Calculator to obtain the density of your cargo.

What is a Bill of Lading?

Every carrier is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with your carrier for their transportation. The driver who loads your shipment must give you a copy of the bill of lading.

It is your responsibility to read and understand the information on the bill of lading before you sign it. The bill of lading identifies the carrier and specifies when the transportation is to be performed. It also specifies the terms and conditions for payment. Information regarding the valuation of your shipment and the amount the carrier will be liable for in the event of loss or damage is also shown. Create a Bill of Lading

What is Quick Trax?

Quick Trax is a private and secure section that Cheeseman has designed exclusively for its customers. Quick Trax hosts a number of online tools such as shipment tracing, document retrieval and shipping history that you can customize to help you do business more efficiently.

How do I begin using Quick Trax?

In order to keep your information secure, our system requires you to login using a UserID and Password. A company Authorization ID is required to register. To obtain an Authorization ID, email our IT Helpdesk helpdesk@cheeseman.com with your contact information, or call 800-537-6695.

How can I trace a shipment and where is shipment tracing located?

You can trace a shipment by logging into Quick Trax.

What is the number for Customer Assistance?

The number is 800-537-6695.